舊金山日航酒店-住客評論

Guest（家庭旅游） 2025-07-01
房間很大，非常舒適泳池比照片略小，但是在頂層室內，而且有泡池，出門右側洗澡間還可以桑拿汗蒸，很贊。早餐太出彩了，居然有白粥、咸菜，三文魚…，中國胃大滿足酒店有一家日料店，壽司我們吃了兩天，正宗新鮮值得一提的是，我們此行10多天了，換了第六家酒店了，每一家都説會發電子賬單，但只有這一家是退房當天就發了，前臺女孩子態度也特別熱情，好評。
酒店回復：
Thank you for choosing Hotel Nikko San Francisco!We truly appreciate you taking the time to share your experience. It was our pleasure to have you as our guest, and we would love the opportunity to welcome you back in the future.If there’s anything we can do to assist you or enhance your next stay, please don’t hesitate to reach out to us directly.Warm regards,Hotel Nikko San Francisco
Guest（與好友旅游） 2025-06-01
我們這次從美東到美西，逛了4個城市，這個酒店是最像國內酒店的一個。酒店位置靠近聯合廣場，離鐺鐺車站很近，公交和地鐵也比較方便，可步行到達盜夢空間取景點。酒店提供拖鞋和瓶裝水，衞生條件較好。早餐有日式和美式自助可選，雖然最後不會扣錢，但是要先簽單。
酒店回復：
Thank you for choosing Hotel Nikko San Francisco!We truly appreciate you taking the time to share your experience. It was our pleasure to have you as our guest, and we would love the opportunity to welcome you back in the future.If there’s anything we can do to assist you or enhance your next stay, please don’t hesitate to reach out to us directly.Warm regards,Hotel Nikko San Francisco
Guest（商務旅客） 2025-06-01
服務説實話非常差，且前臺白人女性明顯種族歧視，且沒有道歉，不知道這麼多好評是哪里來的？任何卡都不能刷，還要填亂七八糟的數據，折騰人。這里要特別表揚攜程的服務，投訴後，折騰了5個小時才入住。美國酒店本身入住時間有規定，比國內少，因此體驗太差，周邊環境不是很安全，慎重選擇。唯一值得推薦漁人碼頭，可以看到很多自由自在的小海獅??
酒店回復：
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet expectations. Please know that we take all concerns seriously, especially those related to service and guest treatment.We want to clarify that we require a valid credit card at check-in for security purposes, which is a standard policy across most U.S. hotels. We do accept all major credit cards, and we regret if there was any confusion during your arrival process. Regarding the check-in time, it is indeed aligned with U.S. hotel standards, but we always do our best to accommodate early arrivals when possible.We are especially concerned by your comments about the interaction with our front desk team. Discrimination of any kind is against our values and policies, and we will thoroughly look into this matter to ensure that every guest is treated with dignity and respect.We appreciate your mention of Ctrip’s service and Fisherman’s Wharf. While we’re disappointed your stay wasn’t more enjoyable, we hope you had a memorable time exploring the city.
Guest（情侶） 2025-06-01
清潔でした。2本くらい髪の毛がトイレと洗面にあったのはきになりました。それ以外は、ジムもプールもサウナもあって快適に過ごせました。テンダーロインに近いので治安は悪いですが、間違った方向(タイ料理より奧)に行かなければ問題ありません。
酒店回復：
Thank you for choosing Hotel Nikko San Francisco!We truly appreciate you taking the time to share your experience. It was our pleasure to have you as our guest, and we would love the opportunity to welcome you back in the future.If there’s anything we can do to assist you or enhance your next stay, please don’t hesitate to reach out to us directly.Warm regards,Hotel Nikko San Francisco
Guest（Couple） 2025-05-01
Good servi e and location to visit SFO key places , it's good to spend time in the hotel
酒店回復：
Thank you for choosing Hotel Nikko San Francisco!We truly appreciate you taking the time to share your experience. It was our pleasure to have you as our guest, and we would love the opportunity to welcome you back in the future.If there’s anything we can do to assist you or enhance your next stay, please don’t hesitate to reach out to us directly.Warm regards,Hotel Nikko San Francisco
Guest（Family） 2025-05-01
Clean and comfortable stay. Overall satisfactory and inline with expectation. Very central location. Enough pockets of space to lay out gifts and stuff I bought.
酒店回復：
Thank you for choosing Hotel Nikko San Francisco!We truly appreciate you taking the time to share your experience. It was our pleasure to have you as our guest, and we would love the opportunity to welcome you back in the future.If there’s anything we can do to assist you or enhance your next stay, please don’t hesitate to reach out to us directly.Warm regards,Hotel Nikko San Francisco
Guest（Traveling with friends） 2025-05-01
房間里迷你吧沒有使用過，卻被扣了12多元美金，通過攜程詢問，説是吃了迷你吧啥東西。後攜程給補了這部分的損失。為攜程點個贊
酒店回復：
Thank you for choosing Hotel Nikko San Francisco!We truly appreciate you taking the time to share your experience. It was our pleasure to have you as our guest, and we would love the opportunity to welcome you back in the future.If there’s anything we can do to assist you or enhance your next stay, please don’t hesitate to reach out to us directly.Warm regards,Hotel Nikko San Francisco
Guest（Business traveler） 2025-04-01
Located at walkable distance from Powell Station. The queen bed room is smaller than expected. However, the stay was great. Will be great if the hotel can provide certain amenity suck as tooth brush , shaver etc for business traveller. Coffee and tea bags are not refill daily even I have stayed for 2 nights. Gym is great for workout and open for 24 hours. Breakfast is simple Japanese style and open only after 7am.
酒店回復：
Thank you for choosing Hotel Nikko San Francisco!We truly appreciate you taking the time to share your experience. It was our pleasure to have you as our guest, and we would love the opportunity to welcome you back in the future.If there’s anything we can do to assist you or enhance your next stay, please don’t hesitate to reach out to us directly.Warm regards,Hotel Nikko San Francisco

舊金山日航酒店

客戶評價 由實住客人提供的真實點評

Guest（家庭旅游） 2025-07-01

Guest（與好友旅游） 2025-06-01

Guest（商務旅客） 2025-06-01

Guest（情侶） 2025-06-01

Guest（Couple） 2025-05-01

Guest（Family） 2025-05-01

Guest（Traveling with friends） 2025-05-01

Guest（Business traveler） 2025-04-01

客戶評價由實住客人提供的真實點評